POLICIES & STATEMENTS

Please Note: Our phone lines are open daily from 3pm onwards to assist you with any inquiries or reservations.

FURTHER INFORMATION

Casual Chic Dresscode

Every moment at Ventuno is a celebration of style, so we kindly ask guests to refrain from wearing athletic wear, slippers, beachwear, and headwear (except for neat, formal or religious headwear), as failure to adhere to our strict dress code may result in denied entry with any deposit being non-refundable.

Wearing caps, shoulder bags and waist bags (including fanny packs) is not permitted.

Parking

Parking is available in the underground parking garage beneath Ventuno for a fee using Parkbee.

No Pets

Ventuno’s soirées are for humans only, so we kindly ask you to leave furry friends at home.

Cloakroom

For your comfort, a cloakroom is available during your visit. Use of the cloakroom is at your own risk; Ventuno cannot be held liable for the loss of, or damage to, any items left there.

Reservation Deposit

For selected reservations, group bookings, special occasions or high-demand dates, a deposit per person may be required. The deposit policy will be shown during the reservation process. Any deposit will be deducted from your total bill; unused amounts are non-refundable.